BeanCraft Coffee

Verified Featured
4.8
15 reviewsPortland, US

Specialty coffee roasters serving single-origin beans and artisan espresso drinks.

Customer Reviews (15)
TC
Tiffany C.Verified
about 1 month ago

Great service with minor room for improvement

The core product is excellent and the team is friendly and helpful. My only suggestion would be to improve the response time for support tickets. That said, the overall experience has been very positive.

KZ
Kevin Z.
3 months ago

Absolutely outstanding service!

I've been using this company for over a year now and they consistently exceed my expectations. The team is professional, responsive, and truly cares about customer satisfaction. Highly recommend to anyone looking for quality service.

MK
Melissa K.
4 months ago

Incredible value and quality

I was skeptical at first given the price point, but this company delivers premium quality at a reasonable price. The attention to detail is remarkable and the team goes above and beyond to ensure satisfaction.

MK
Melissa K.Verified
4 months ago

Mixed experience so far

Some aspects of this service are great, while others leave something to be desired. The core functionality works well, but I've had some frustrating experiences with billing and support. Hoping things improve.

PD
Patrick D.Verified
5 months ago

Disappointing experience

I had high hopes based on the reviews, but my experience has been frustrating. Multiple issues with the service that took weeks to resolve, and the support team wasn't particularly helpful. Considering switching to a competitor.

HW
Heather W.
8 months ago

Transformed my experience completely

I can't imagine going back to how things were before. This service has genuinely improved my daily life. The onboarding was smooth, the product works exactly as advertised, and support is phenomenal.

JL
Jennifer L.
9 months ago

Mixed experience so far

Some aspects of this service are great, while others leave something to be desired. The core functionality works well, but I've had some frustrating experiences with billing and support. Hoping things improve.

MK
Michael K.Verified
11 months ago

Best in the business

After trying several competitors, I finally found a company that delivers on its promises. The quality is exceptional, pricing is fair, and the customer support team is always available when I need help. Five stars without hesitation.

AP
Amanda P.Verified
12 months ago

Absolutely outstanding service!

I've been using this company for over a year now and they consistently exceed my expectations. The team is professional, responsive, and truly cares about customer satisfaction. Highly recommend to anyone looking for quality service.

TC
Tiffany C.Verified
about 1 year ago

Really impressed with the quality

Much better than I expected based on the price. The quality is genuinely impressive and the customer service team is friendly and knowledgeable. A few small features I'd love to see added, but overall very happy.

DG
Daniel G.
over 1 year ago

Very good overall experience

Overall I'm quite satisfied with this company. The service quality is high and the team is knowledgeable. There were a couple of minor hiccups along the way, but they were resolved quickly. Would definitely recommend.

ME
Megan E.Verified
over 1 year ago

Great service with minor room for improvement

The core product is excellent and the team is friendly and helpful. My only suggestion would be to improve the response time for support tickets. That said, the overall experience has been very positive.

KE
Kimberly E.Verified
over 1 year ago

Average experience

Nothing particularly impressive or disappointing. The service works as advertised most of the time, though I've encountered a few bugs. Support is responsive but sometimes the answers feel generic. It's fine for basic needs.

RJ
Ryan J.Verified
almost 2 years ago

Consistently delivers good results

I've been a customer for about 6 months and the service has been consistently good. Not perfect, but very reliable. The team is responsive and the product does what it promises. Happy to continue using it.

JT
James T.Verified
almost 2 years ago

Exceeded all my expectations

From the initial consultation to the final delivery, everything was handled with professionalism and care. The results speak for themselves — I'm a customer for life. Thank you for making this such a positive experience.

Rating Breakdown
4.8

15 reviews

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Business Info
Founded 2016
11-50 employees
CoffeeSpecialtyArtisan

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